Tee off at Our Beautiful Lakeside Course
- To manage the process, we must have prior knowledge of all bookings, therefore all Tee Times must be booked in advance, on-line.
- Individual Tee Times are available up to 4 players, whilst maintaining strict social distancing practices.
- The Pro-Shop will remain closed and all administration will be handled at the Hotel main reception.
- Tee Times will be strictly monitored so we can manage the numbers of golfers on the course at any one time.
- Please check in at reception no later than 15 minutes before your reserved Tee Time.
- Please do not arrive at the course earlier than 30 minutes before your reserved Tee Time.
- Unfortunately, failure to arrive on time will forfeit your reserved Tee Time and an alternative time will have to be reserved.
- All golfers and visitors must adhere to signage regarding social distancing within the resort and whilst on the course.
- A member of staff will be available at reception to advise on check-in procedures.
- Please follow the information provided by our member of staff regarding collect of score cards and green fees.
- All green fees must be either pre-paid in advance on-line or, paid on arrival by Contactless Card Payment only. We are unable to accept cash.
- We are unable to accept American Express or Diners Club Cards as a payment method.
- The driving range and practice area will remain closed until further notice.
- A limited range of sundry items will be available for purchase, including; golf balls, tees, pitch repair markers, ball markers, gloves and course guides.
- A limited selection of clothing and shoes will be available for sale. We are not permitted to allow clothing to be tried on, should it require pulling over your head.
- Pre-packaged food, snacks, sweets and drinks will be available for purchase.
- Hot drinks may be available, however cannot be guaranteed – please enquire at reception.
- Food prepared to order, will be available from April 12th, for consumption outdoors only
- Please do not self-pick any item for sale. Ask at reception and the items will be placed in a pre-designated collection area for you to pick up.
- Any pre-package food item, beverage or prepared hot drink, must be taken and consumed out of Reception.
- All purchase transactions must be completed by Contactless Card Payment.
- We are unable to accept Cash, American Express or Diners Club Cards as methods of payment.
- Buggies are available for hire, without restriction, and subject to our usual hire T&C's
- To avoid delay in busy periods, golfers wishing to hire a Buggy or Push Trolley should reserve the item at time of booking Tee Time, to allow for preparation.
- Buggy disclaimer forms will be provided with score cards at main reception, and will need signing prior to collection of Buggy.
- Buggies and Push Trollies must be paid for by Contactless Card Payment.
- A damage insurance deposit may be required for Buggy hire, returnable on safe and same condition return of the Vehicle.
- Buggies and Push Trollies will be sanitised by a member of staff in the presence of hirer, prior to handover.
- Buggies will be provided with the key in ignition and turned on. Please do not turn off or remove the key.
- Buggies and Push Trollies can be picked up from the designated collection point 10 minutes prior to Tee Time.
- On return, please leave Buggies and Push Trollies in the designated drop off area.
- All normal Golf rules and regulations concerning play and conduct on the course still apply, with the addition of the following:
- All golfers must not congregate in groups of more than 6 people.
- Only 1 golfer is allowed on the Tee at any time.
- Following groups must remain a minimum distance of 4 metres away from the Tee, if it is occupied by another golf group.
- The course will be regularly marshalled to ensure social distancing directives are being maintained and to monitor slow play.
- Anybody found to be disregarding social distancing directives or these guidelines, will be asked to leave the course.
- Golfers found to be slow playing will be encouraged to speed up, to avoid forfeiture of the hole, in order to resume correct timing schedules.
- Each player will receive a stamped card or receipt which must be shown to a marshal on request. Anybody failing to show proof of Green Fee receipt will be asked to leave the course.
- Flags on greens should not be removed from the pin hole.
- Bunker rakes have been removed from the course, and golfers are encouraged to smooth sand with clubs.
- Ball washing units have been taken out of use.
- All bins have been covered or removed from the course to prevent use. Please take any rubbish home for disposal.
- Toilet facilities will be provided within the main reception area only, from 29th March, until the main Hotel re-opens on 17th May.
- The facilities will be limited and queuing procedures, with full social distancing measures will be implemented.
- Please adhere to all signage and advice provided by members of staff.
- Changing rooms will remain closed until further notice, so please arrive at the course in appropriate golfing apparel.
- There is ample parking available at the Hotel, so please adhere to social distancing practices.
- Please park in designated bays only, and if possible, leave a one parking space gap between cars.
- Please can you change shoes or address any other personal preparation, within the vehicle, prior to attending Reception.
Monday – Sunday: 07:00 to 19:00
(Subject to Pre-Booking Requirements)
If you are considering making a booking via a third party agent, please ensure that the Tee Time shows four (4) spaces available for that time. This will mean that nobody else is currently registered to play at that time. If the Tee Time you select is only available for 1, 2 or 3 players, this means that a slot on this Tee Time has already been booked by someone else and you will be joining them or their group for your round.
As standard practice in these circumstances, the person who booked the Tee Time first will be given the option to either allow or decline your participation on this Tee Time, irrespective of whether you have booked or not. If you are declined by the primary player(s), we can not guarantee that an alternative Tee Time will be available.
Should you be unable to play, due to double booking a Tee Time via a third party agent, you will have to contact the agent direct to request a refund.
We have discussed this issue with all third party agents, but are yet to receive a satisfactory solution.
Please work with us to maintain Social Distancing and Safe Practices, so we are able to keep the Course Open.
We wish you all good health and a very enjoyable round of Golf at Hellidon Lakes.
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With a 27-hole course, fantastic dining options, 110 modern bedrooms, and a fully-equipped health club, the Hellidon Lakes Golf & Spa Hotel offers the perfect setting for a golf break with friends or colleagues.
Our professional golf planners are here to help you to design an unforgettable golf break or corporate golf event.
Corporate & Society Golf Days
At Hellidon Lakes Golf Course, we offer a full range of unforgettable corporate golf days that really are the business.
Whether it’s a corporate golfing retreat, a charity golf day, or hosting a group of clients you want to entertain, we have just the facilities you are looking for and can design tailored golf packages to suit your party.
Ask us a Question...
If you're ready to hit the course but have some questions about our facilities, booking, rates, or require extras such as lessons or buggy hire, then please contact our knowledgeable team today who will be happy to help.